Award documentation

Information about collecting your award documents.

Graduation Attendance

If you choose to attend your graduation ceremony your award documents will be presented to you at the ceremony.

Graduating in Absentia

Award documents, which includes certificate, will only be mailed to those students who have confirmed their postal address via the completion of the graduation registration process.

If you elect to graduate in absentia then during the graduation registration process you will confirm how you would like to receive your award documents selecting from one of the four options below:

You can collect it from the Student Hub from the day of graduation

You can nominate a friend to collect it from the Student Hub on your behalf from the day of graduation

The University can post it, via standard Royal Mail delivery, to the address you gave us during the graduation registration process

You can confirm that you will purchase DHL Delivery (tracked service) from the University Online Shop for your documents to be sent via a tracked service to the address you gave us during the graduation registration process

If you elect to graduate in absentia your award documents will be posted to the address you confirmed during the graduation registration process within two weeks of the graduation ceremony.

Students whose awards are confirmed outside the standard graduation period, the timing for receiving certificates and accompanying documents will follow the arrangements already communicated to them directly.

Collecting your certificate

Should you wish to collect your award documents, you will have the opportunity during the graduation registration process to confirm whether yourself or a friend will collect your documents.

Your award documentation will be available for collection 10 working days after you have received email confirmation of your award and will be held for 28 days at the Student Services Hub. Please ensure you or the person collecting on your behalf bring your photographic ID when collecting your documents. Any award documents not collected within the 28 days will be destroyed and replacement documents will be available to purchase from the online shop.

Non-receipt of certificate

There may be isolated instances where award documents are lost in the postal system. If the non-arrival of your award documents is due to failure to supply a correct or up-to-date address then you will be required to purchase replacement documents via the University online shop.

If your award documents do not arrive and there has been no change to your address then you are entitled to request a free replacement as long as it is requested within 3 months of the date of your graduation. Please allow up to 6 weeks for delivery before requesting a replacement certificate.